Google Tag Manager issues / crashing site
closed
Gil Golan
closed
Gil Golan
Hey Ceasar Munoz! I have gotten some feedback from the dev team regarding your screen recording:
In video, there are 3 issues:
- "Something went wrong" message in purple screen
This a known issue and currently fixes are being deployed (or have already been done by now)
- "Google Tag manager"
This looks like user error where the Google Tag Manager JavaScript code seems to be missing an opening <script> tag, this can be seen in the video
- "Error message in Google Analytics"
This is a known issue which was fixed months back. It seems like it's reoccurring for this user only. We tried to replicate this issue in a few prod accounts and it was working fine on our end
Please see notes above and test again on your end. Please clear browser cache and/or try using a different browser. If you are still experiencing issues, please open a live chat ticket so our tech team can look further into this for you and it can be escalated directly to the dev team. We will be closing out this ticket for now.