We're experiencing what appears to be a permissions bug with one of our team members.

Our team member is unable to hide inactive projects and receives a message stating she does not have access.

I reviewed her permissions from our agency owner's account and confirmed that she had Full Access to Projects. I subsequently granted her full Administrator access, but the issue persists.

Since the feature is available in our agency account and Administrator access did not resolve the problem, this appears to be a potential permissions issue.

Could your technical team investigate and confirm why this feature remains inaccessible?