Bugs

Every time I try to create a form using a form template, I get this error: "formdata.forms" must be an array. Know why that is?

There seems as though there are multiple bugs. (1) client did not receive onboarding email immediately. I reported issue after waiting 45 minutes, was told the onboarding email should be received within an hour (even though all resources say it should be received immediately.) Client proceeded to wait several hours, but never received it. Therefore, I had to follow up on the issue the following day with support. (2) client still did not receive the onboarding email once they "corrected" the issue and sent it. (fulfillment timeline shows it was finally sent the following day, but client still did not receive it. Client cleared caches, browsing history, etc. Checked spam and regular inbox, but no email. (3) the dev team saying the contact is not there, when it is! Screenshot sent to support. Please address the root of the problem for all 3 issues to ensure it does not happen in the future. And, what I could do if it does happen again. (potentially I/the marketing agency could get CC'd on every onboarding email so if this happens I can forward it to the client instead of jumping through hoops for multiple hours and for multiple days.) Also, please let me know if there is something I should've done differently.

My marketing website isn’t displaying a preview of my site thumbnails for the 3 devices.

I have live listings for a client but when I click the link to "View" some don't work. Can you help resolve this?

Hi, I'm trying to save my notes in my contacts tab but somehow won't let me do it. Can you please help?

My website at https://www.cstageglobal.com/ is coming up as my previous homepage only site. I have a new one through dashclicks in my agency, but it's not showing as SSL cert active, nor can I go to it. I need to cancel the first one and make my agency site the correct one.

My webhook is configured correctly and the lead shows up in DEALS but no data is moved into the CRM program.

I have created 4 or 5 different campaigns for instareport. I keep going back and watching the video that shows how. I had one that works but now the phone number section wont change from Afghanistan. When I create another one, I keep getting error, Failed could not save, as well as server error. At any point in time, even with the campaign that started working stopped. Kept having failed, and more. Does not send out text or email test notification. Also, make sure to remember to top up your Onebanlance account because I found that although i was not getting my campaign up and going, the fact I was sending a link and opening the instareport, I was getting charged so that also causes server error.

There is an error when trying to add an email. Your support tried to assist but had the same problem.

The error message comes up with Sendgrip api key is misconfigured when i try and add a custom email domain.