DashClicks Fulfillment Updates (No More Slack)

I'm excited to announce a significant upgrade to your communication experience with our fulfillment services team—say goodbye to Slack! 🎉
We've streamlined our communication tools to ensure faster and more efficient interactions with your account managers...
I create a quick video that explains it all... 👇
As part of our ongoing commitment to provide you with superior service and support, we are transitioning from Slack to a more integrated and efficient communication system.
This new approach is centered around our live chat platform that will ensure quicker response times, better organization, and streamlined processes—all aimed at serving you better.
We understand the importance of timely and effective communication, which is why we've integrated powerful AI solutions and a unified communication workflow that dramatically improve how we handle inquiries and support tickets.
With these changes, we've seen INSANE improvements... 🤯
Instant AI responses solving 49% of inquiries!
Average response times reduced to under two minutes!
Ticket resolutions times down to under two hours!
Please note, we will continue to support Slack communications for the next 30 days to ensure a smooth transition. 
Your account managers will be here to support you along the way as well.
Next Steps?
Simply switch from Slack to our live chat for all your communications.
Just select the Fulfillment (Account Manager)
 option in live chat to get routed to your account manager.
It’s that easy! 🤗
We are excited for you to experience the enhancements firsthand and look forward to your feedback!