Client onboarding to be shared with Agency and Dashclicks
M
Matt Ward
When a client completes an onboarding document, the form goes straight to DC.
However, the Agency owner does not see the onboarding.
Therefore, in client conversations is out of the loop in terms of what the client requested.
Can the onboarding doc be sent or shared with the agency owner to keep them informed.
It will ensure clients are kept for longer and the important first engagement is super strong.
thanks
M
Matt Ward
I have lost a client recently because this did not happen - this is crucial